Business Featured Listings FAQ's


  1. What are the key benefits of a Featured Listing?

    The key benefits of a Featured Listing are:

    • More leads to your business
    • Increased branding and exposure for your business on ActiveActivities
    • Higher ranking on our search result pages
    • Exposure for your business across multiple suburbs
    • No competitors and ads shown on your Business Listing
    • Show up as priority Listing on your competitors Business Listing
    • Add more content to your Business Listing
    • Link to your social media accounts from your Business Listing
    • More professional and richer Business Listing to improve click through rates
    • A free monthly credit of the value of the package (less any discounts) to use for buying leads
  2. How many leads will I get from a Featured Listing?

    This depends on a number of factors including the location of your business, the level of Featured Listing (bronze, silver or gold) you choose, the number of categories you select and the amount of content that you add to your Business Listing on ActiveActivities.

    For an upgrade from a Free Listing, the average increase in leads is as follows:

    • From a Free Listing to a Bronze Listing - 6 times more leads
    • From a Free Listing to a Silver Listing - 12 times more leads
    • From a Free Listing to a Gold Listing - 16 times more leads

    These statistics are based on current customers that have upgraded on ActiveActivities.

  3. Can you show me some examples of some current Featured Listings?

    Click here for some recent Featured Listings.

    Here are some examples of Featured Listings appearing on our search result pages.

  4. What are the key differences between the Free Listing and a Bronze Featured Package?

    A Bronze Featured Package has the following additional benefits:

    • More leads for your business due to higher rankings in search results
    • Increased brand exposure for your business due to higher visibility on ActiveActivities
    • Exposure in 10 suburbs as compared to 1 with a Free Package
    • Advert free Business Listing Page
    • Block competitors from appearing on your Business Listing page
    • Priority listing on competitor Business Listing pages
    • Add 3 events per month, compared to 1
    • A free monthly credit of the value of the selected package (less any discounts) to use for buying leads
  5. What are the key differences between the Bronze and Silver Featured Packages?

    A Silver Featured Package has the following additional benefits:

    • More leads for your business due to higher rankings in search results
    • Increased brand exposure for your business due to higher visibility on ActiveActivities
    • Exposure in 20 suburbs as compared to 10 with a Bronze Package
    • Add 5 events per month, compared to 3 with a Bronze Package
    • Add a video to your Business Listing
    • Add links to your social media pages
    • Add attachments to your Business Listing
    • Include Facebook and Twitter feeds to your Business Listing

  6. What are the key difference between the Silver and Gold Featured Packages?

    A Gold Featured Package has the following additional benefits:

    • More leads for your business due to higher rankings in search results
    • Increased brand exposure for your business due to higher visibility on ActiveActivities
    • Exposure in 30 suburbs as compared to 20 with a Silver Package
    • Add 10 events per month, compared to 5 with a Silver Package
    • Promotion of your business on the blog and resources area of ActiveActivities
    • Promotion of your business on the ActiveActivities social media platforms

  7. What is Coverage?

    Coverage allows you to list your business in multiple suburbs. Click here for more information.

  8. How can I use your site to get an advantage over my competitors?

    • Upgrade to a Featured Listing Package to rank higher on the ActiveActivities search results, show up on your competitor Business Listing Pages and remove your competitors from your Business Listing Page
    • Add more content to your Business Listing than your competitors
    • Encourage your customers to add more reviews than your competitors
    • Add your business to more categories than your competitors
  9. How much traffic does ActiveActivities get and where does this traffic mostly come from?

    ActiveActivities gets 2.8 million visits a year and sends out 1,150,000+ leads a year.

  10. How does my business get more leads?

    You can:

    • Bid for leads via the Pay per Lead program
    • Select a Gold Featured Listing Package
    • Include comprehensive information regarding your business on ActiveActivities – the more content you have the higher you will appear on our search results
    • Add all business contact details
    • Add Events to your Business Listing
    • Encourage your customers to add reviews to your Business Listing
  11. How do I buy leads via the pay per lead program?

    Featured Listings get a free monthly credit of the value of the package (less any discounts) to use for buying leads. This means that buying leads is free up to the amount you pay for your Featured Listing package each month.

    All leads purchased in excess of the monthly credit will need to be paid for by the business.

    Unused monthly credits for Featured Listings do not roll over to the next month.

    Click here to find out more information about pay per leads.

    Click here to read our FAQ’s for pay per lead for Businesses.

  12. Am I locked into a contract?

    No you are not locked in to a contract and can cancel at any time.

  13. What if I am not happy with the service provided?

    We are so confident that you will be pleased with the value of our Featured Listing Packages that we provide a 30 day money back guarantee, no questions asked.

    If you are not completely satisfied with our service, then simply contact us within 30 days of signing up to a Featured Listing Package and we will refund you the money you have paid to ActiveActivities.

    You will then be able to continue on our site as a Free Listing.

  14. What levels of support will I receive as part of a Featured Listing Package?

    All Featured Listings will receive our Premium Support Package where all queries are fast-tracked to the front of the support queue and our team will assist you to upload information to your Business Listing as and when required.

  15. How can I pay for this service?

    We accept Visa and MasterCard credit cards.

  16. How do I make recurring monthly payment?

    When you add your credit card details your payments will automatically be set as recurring for each month.
    If needed, at any time, you are able to login to your Members Area and cancel or suspend the payments.

    Your payments will be processed on the same day each month. Payments will appear on your statement to “The Digital Company”.


  17. Will my credit card details be protected?

    Yes, we process our payments through Braintree, division of PayPal, Inc, one of the largest payment processing companies worldwide. Braintree is a PCI DSS compliant company, which means that we make sure our customers' payment card data is being kept safe throughout every transaction, and that you can have confidence that they're protected against data breaches.

    Braintree is an online payments platform that makes it easy to make and accept payments via the Internet. Some of their clients are Uber, Airbnb, Apple and 99Designs and many more

  18. Can I get a discount for multiple locations?

    Yes, we offer discounts for more than 3 business locations. Please contact us to find out further information.

  19. Why is The Digital Company appearing on my bank or credit card statements?

    The Digital Company or TDC operates numerous marketplaces of which this Website is one. All payments related to this Website are thus processed centrally using a secure third party and will appear on your bank or credit card statements as a payment to “The Digital Company”.

  20. Who can I contact if I have additional questions about the upgrade process?

    Please contact us with your questions and we will respond promptly.